1. Revision History – 0.1 – 01/05/2023
2. Privacy Notice Our Company is Insulex. This privacy notice will explain how our organisation uses the personal data we collect from you when you use our website. Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Retaining your data.
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
2.1.What data do we collect? 2.1.1.Personal data that you provide about yourself We collect your personal data when you voluntarily provide it to us. For example, you may give us: your email address if you choose to receive newsletters, updates, or other information from us; your contact information, and any other personal data you choose to include, if you email, text, or instant message us, or contact us through our websites; and any personal data contained in, or included with feedback, comments, photos, videos, or other information you submit via online portals, forms, surveys, or interactive portions of our websites.
2.2.How do we collect your data? You directly provide Insulex with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Enquire Services via Phone & E-Mail
Our Company may also receive your data indirectly from the following sources:
- SSE Airtricity
- Profile Developments
- City & County Councils
- Kingspan
- SEAI
2.3.How will we use your data? Personal Information: We do not sell, trade, rent or otherwise share your personal information for marketing purposes with third parties without your consent. We do share Personal Information with vendors who are performing services for the company. Those vendors use your personal information only at our direction and in accordance with our Privacy Policy. Our Company collects your data so that we can: Process your order and manage your account, schedule appointments for our sales team and direct our site staff. Email you with special offers on other products and services we think you might like. In general, the personal information you provide to us is used to help us communicate with you. For Example, we use personal information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforce governmental request; To enforce applicable Terms of Service, including investigation of potential violations: address fraud, security or technical concerns: or to protect against harm to the rights, property, or safety of our clients or the public as required or permitted by law. Non-Personal Information In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyse use patterns on the site. This privacy policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
2.4.How do we store your data? We may store your data manually or electronically. Any data stored electronically will be stored in secure servers, and any data stored manually will be stored in our premises or cloud partners within the EU.
2.5.How we protect Information We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including firewalls and encryption. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by a breach of such firewall and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
2.6.Retaining your data We will only retain your data for as long as we need it to fulfil our purposes, including any relating to legal, accounting, or reporting requirements.
2.7.Marketing Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop our Company from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes you may request to be removed at any time.
2.8.What are your data protection rights? Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete. The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info[@]insulex.ie Call us at: 021 4778562 Or write to us: Kilgobbin Castle Holdings T/A Insulex Kilgobbin Ballinadee Bandon Co. Cork
2.9.Cookies Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit our cookie policy here or allaboutcookies.org.
2.10.How do we use cookies? Our Company uses cookies in a range of ways to improve your experience on our website, including Keeping you signed in Understanding how you use our website
2.11. What types of cookies do we use? There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
2.12.How to manage cookies You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
2.13.Privacy policies of other websites The Our Company website contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
2.14.Changes to our privacy policy Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 May 2023.
2.15. How to contact us If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: info (@)insulex.ie Call us: 021 477 85 62 Or write to us at Kilgobbin Castle Holdings T/A Insulex, Ballinadee, Bandon, Co. Cork
2.16.How to contact the appropriate authority Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Telephone: 01 7650100 / 1800437 737 Address: 21 Fitzwilliam Square South Dublin 2 D02 RD28 Ireland.